Automating Complex Decision-Making at Scale

Abstract/Technology Overview

Our platform is a unique automated decision-making platform that is powered by Artificial Intelligence (AI) but governed by human rules. Our company enable any business to replicate and scale the high-value, complex reasoning capabilities of its subject matter experts, in order to make better, more consistent automated judgements. 

Before our platform, replicating human reasoning in software was extremely complex and prohibitively expensive. Our team realized that organizations in every sector would benefit from technology that could quickly replicate and scale human reasoning within their operations - it would enable them to increase the accuracy and consistency of their decisions while reducing operational costs.

Technology Features, Specifications and Advantages

Our platform is built on four key pillars:

  1. Built for Business:  The platform editor is designed for business people, not software engineers, putting your SMEs at the heart of the process. The graphical knowledge capture interface is easy to get started with, get can get up and running in minutes.

  2. Open Architecture: The platform open architecture enables quick, easy integration with existing data, existing systems and APIs on the public internet. Simple, REST-based APIs provide straightforward mechanisms to inject and retrieve data and to manage conversations. These APIs mean the platform works well alongside other AI technologies.

  3. Handles Uncertainty: The platform works will face uncertainty, be that uncertain rules, uncertain data, or uncertain answers from end users. The runtime engine is able to make inference and continue even in the face of missing data.

  4. Audited Decisions: The platform provides a rationale for decisions which serves as an audit for every judgement. Users are able to explore the whole chain of reasoning along with how the certainty of the final decision was determined. Audit trails are available through our open source graphical evidence tree rendering, as a JSON object via our APIs.


Potential Applications

With our platform, any organisation can cost-effectively synthesise and scale best-practice decision-making, and access the rationale behind those decisions via an in-built audit trail, which makes it ideally suited to any regulated industry in which complex decisions are being made. We’ve already disrupted industries via projects in finance, banking, automotive, health, retail, and law.

Technology Owner

Ben Taylor



Technology Category
  • Artificial Intelligence
  • Big Data, Data Analytics, Data Mining & Data Visualisation
Technology Status
  • Available for Licensing
Technology Readiness Level
  • TRL 9

Artificial Intelligence, AI, decision making, data