Facilities/FM companies today hire cleaning companies on a contract basis with predefined work scopes. This includes scheduled cleaning at least twice or thrice a day and periodic monitoring from time to time. But this reactive approach often fails to deliver the expected service quality and also wastes manpower due to periodic monitoring as opposed to use-based monitoring. And due to this manual monitoring, the supervisors have very limited visibility of the toilets and are completely dependent on cleaners for ensuring the service quality, which is highly dependent on the perception of “clean” by the cleaners.
The technology described herein is related to an IoT and AI based solution, bringing intelligence to facilities with connected sensors and intelligent algorithms, transforming conventional cleaning methods (of scheduled cleaning and periodic monitoring) to data-driven cleaning operations. Providing a game-changing approach to toilet cleaning, the solution offers real-time monitoring of toilet facilities via an array of sensors installed around the toilet. Providing useful customer feedback modules and monitoring everything from air quality and wetness levels in, to how many times the toilet has been used, the technology provider employs intelligent algorithms to evaluate and rate toilet cleanliness, in order to alert cleaners of issues, so they can be resolved quickly and efficiently without delay. Using machine learning and AI technology, the collected data allows the AI engine to learn the patterns of the facility and based on this, propose optimized rosters, strategic downtimes and required inventories, to optimize its management and make dramatic time and cost savings, while improving the overall customer experience.
Technology Features, Specifications and Advantages
This technology is an end-to-end IoT & AI based solution, bringing intelligence to facilities with connected sensors and intelligent algorithms, transforming conventional cleaning methods (of scheduled cleaning and periodic monitoring) to data-driven cleaning operations. The technology includes:
- Sensors: People Counter, Air Quality, Wetness Sensor, Dispenser Monitor
- Artificial driven data analytics engine
The sensors and the system can be used for varied applications in Facility Management including:
- People Counter sensor - Use cases such as Smart lighting, space optimization, footfall count etc
- Air Quality - Indoor Air Quality Monitoring and anomaly detection
- Wetness Sensor - Spill detection in Indoor and outdoor environments
- Dispenser Sensors - Use cases such as Fill level of consumables in a washroom etc
The System can be used for real-time monitor and alerting for optimizing Cleaning Operations across a range of facilities including Airports, Hospitals, Malls, Offices etc.