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Every company has to deal with communication with its customers, which is very time consuming and expensive. Since the beginning of the internet and especially social media, the amount of communication with customers has been escalating rapidly. A substantial portion of the communication can be automatized using chatbots and artificial intelligence. Application of chatbots has the potential of significantly increasing the customer satisfaction and reducing expenditure on customer support at the ...

Booth S05 - Smart PlastIQs s.r.o.

Businesses should seize the current opportunity of tapping into the potential of Southeast Asia, the world's fastest growing digital economy with 480 million Internet users by 2020 and a digital economy worth US$197 billion by 2025. However, language and cultural differences are the potential barriers to doing business in Southeast Asia. 75% of people prefer to buy products in their native language, and 52.4% only bought products in their native language. With localisation technology, e-commer...

Booth A21 - AISA Digital

Services & Digital Economy